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Frequently asked questions.
How do we get started?
Getting started usually takes a few weeks, not months. We first look at your device fleet and workflows, then define a pilot with around 200–500 devices. From there, we handle the setup and onboarding and typically go live within 6–12 weeks.
How long does onboarding take?
Most customers are up and running within 6–12 weeks from kickoff. This includes the initial setup, device tagging and rollout to the relevant teams. The exact timeline depends mainly on fleet size, data availability and the systems we need to connect.
Does sqanit require an app or login for end users?
No. Users simply scan the QR code with their phone camera and are taken directly to the relevant device information or service flow. There is no app to download and no account or login required for the end user.
How does sqanit work with the systems we already use?
sqanit is API-first and designed to work alongside your existing systems. Device records and service data can be exchanged through REST APIs and connected to systems such as ERP, CRM, service or asset-management platforms.
sqanit also supports GS1 and UDI standards and is a GS1 Germany Solution Partner, so existing device identifiers can be used rather than creating a separate identification structure.
Is sqanit secure and compliant?
sqanit creates a traceable record of device and service interactions at serial-number level, helping teams maintain the documentation needed for regulated service and quality processes.
The platform is hosted in the EU and designed in line with GDPR requirements. Access and permissions can also be managed based on user roles and responsibilities.
