Three compounding problems, all rooted in device invisibility
72%
of B2B buyers switch suppliers after a poor service experience — yet most installed base data stays buried in fragmented systems, invisible at the moment it's needed.
No Asset Memory
Over 54% of organizations use 5+ platforms to document device history. When a device moves, the context doesn't. Every handoff resets the service relationship to zero.
1-in-5 Service Failures
The industry average first-time fix rate is ~80%. Root cause: missing device history and incomplete service records. Each failed visit means double travel, double cost, and a dissatisfied customer.
Capture every service interaction at the source
Everyscan creates a real-time service record
Full device, ticket & service visibility in one place. Automated routing eliminates manual triage. Seamless system integration via API-first architecture keeps your ERP and PIM in sync.
Device-level service traceability
Asset Management
Product Lifetime History
Why service owners choose sqanit
Why medtech service teams choose sqanit
01
Proven Impact
27% reduction in service costs and 2x faster ticket resolution
02
Enterprise-Ready
Deployed in 57 countries across 6 continents. EU-hosted, GDPR-compliant, with ERP & PIM integration out of the box.
03
Instant Adoption
93% scan adoption rate - no app, no login, no training needed. Staff are up and running from the first QR code.
04
Full Traceability
Every service event is linked to a serial-number-level digital twin, providing complete audit trails for compliance and regulatory reporting.
About sqanit
We believe service is the true differentiator in medtech.
Our mission is simple: make every medical device visible, measurable, and under control. sqanit is the service platform that turns your installed base into a competitive advantage by connecting devices, teams, and data in one place.
With sqanit, you're not just managing devices. You're building the service infrastructure that protects revenue, ensures compliance, and earns customer loyalty across every site, in every market.
How It operates
A device issue occurs on-site
A nurse, technician, or operator encounters a problem. They scan the QR code attached to the device — no app download, no login, no manual required. The scan instantly identifies the device and pre-loads its full service history, location, and user context.
sqanit routes the issue intelligently
The platform automatically links the issue to the device's digital twin and routes it to the right team. Most cases are resolved via self-service or remote support — eliminating unnecessary dispatch. The service team sees full context from the first moment.
Every interaction builds intelligence
Each scan and ticket enriches the device's lifetime history. Failure patterns emerge across fleets. SLA compliance is tracked automatically. Over time, your installed base becomes an AI-ready operational dataset — powering predictive maintenance and procurement decisions.
Fast responses to your questions
How to get started?
Getting started takes days, not months. We align on your device inventory scope, define a pilot of 200–500 high-frequency devices, and go live with full onboarding support within 12 weeks. No complex IT project required.
How long does onboarding take?
Most customers are live within 6–12 weeks. The first QR codes can be deployed and scanning within days of kick-off. sqanit provides the pilot template, ROI model, and dedicated onboarding support throughout.
Does sqanit require an app or login for end users?
No. End users, whether nurses, technicians, or operators, simply scan a QR code with any smartphone camera. No app, no account, no training required. That's why sqanit achieves a 93% scan adoption rate.
Which systems does sqanit integrate with?
sqanit integrates with ERP systems, PIM platforms (including Akeneo and Salsify), and other enterprise tools via an API-first architecture. GS1 UDI is supported, making it especially well-suited for medtech compliance requirements.
Is sqanit secure and compliant?
Yes. sqanit is EU-hosted and fully GDPR-compliant. All data is stored and processed within the EU. The platform supports device-level audit traceability, making it compatible with regulatory requirements across medical device markets globally.
The service platform that turns every device into a traceable, measurable asset so your team can resolve faster, comply easier, and never lose sight of what matters
