Customer Experience Management

Your path to sustainable success.

Creating an excellent customer experience and effective after-sales management is crucial for businesses today. An exceptional customer experience goes beyond the purchase and establishes a lasting bond with customers. Satisfied customers are the key to long-term success and your competitiveness in a dynamic market.

Digital Twins.

Discover how our digital twins not only enhances the efficiency of your services and reduces costs but also significantly improves the Customer Effort Score (CES).

A digital twin is a virtual replica of a physical object, enriched with relevant data and condition information.

By simply scanning a QR code, users gain access to additional features that not only simplify service but also enhance communication. This is done individually and tailored for each digital twin.

Easy to use,
regular contact.

With sqanit, accessing important information and communication channels is easier than ever before. A simple scan of a QR code is all it takes to immerse your customers in a world full of useful content and possibilities.

Enthusiastic customers who are not only satisfied with your products but also form an emotional connection to your brand. The high user acceptance of the sqanit Service Excellence platform ensures regular contact with your customers even after the sale, leading to long-term business relationships.

The future
of customer support.

With sqanit, offer a unique customer experience that your customers will not only appreciate but love. Set new standards in customer support, establish your company as a pioneer, and reap long-term benefits.

Forget lengthy hold times and frustrating support experiences. With sqanit, your customers gain access to a service that goes beyond conventional standards.

Transparent communication builds trust with your customers, strengthening their connection to your company.

Customer satisfaction
in focus.

Seamlessly integrate your online shop into the user-friendly sqanit platform to offer your customers a smooth shopping experience – allowing them to purchase suitable accessories right afterward.

Increase revenue through targeted additional sales: Take advantage of the opportunity to implement tailored cross-selling and upselling campaigns to boost your post-purchase revenue.



Contact us with your questions at or request a demo.

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